{"id":2508,"date":"2013-12-16T19:45:19","date_gmt":"2013-12-16T19:45:19","guid":{"rendered":"http:\/\/impreza.us-themes.net\/?page_id=2508"},"modified":"2025-03-12T17:12:29","modified_gmt":"2025-03-12T17:12:29","slug":"faq-page","status":"publish","type":"page","link":"https:\/\/www.harlingfordhotel.com\/fr\/faq-page\/","title":{"rendered":"FAQ Page"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center;\">FAQs<\/h1>\n<h3 style=\"text-align: center;\">Vous avez une question sur votre s\u00e9jour ? Veuillez trouver ci-dessous une liste de nos questions les plus fr\u00e9quemment pos\u00e9es. Si vous ne trouvez pas la r\u00e9ponse que vous cherchez, n'h\u00e9sitez pas \u00e0 nous appeler au +44 (0) 20 7387 1551.<\/h3>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-tabs style_default switch_click accordion type_togglable has_scrolling\" style=\"--sections-title-size:1.4rem\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section has_text_color\" id=\"e541\" style=\"background:#7f7394;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e541\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">LE PRIX EST-IL PAR PERSONNE OU PAR CHAMBRE?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e541\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Toutes nos chambres sont tarif\u00e9es par chambre et par nuit et le tarif comprend toutes les taxes. Les tarifs des chambres sont factur\u00e9s avec petit-d\u00e9jeuner ou sans petit-d\u00e9jeuner.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"i646\" style=\"background:#aea4bf;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i646\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">QUAND JE DONNE LES COORDONN\u00c9ES DE MA CARTE DE CR\u00c9DIT, LE PAIEMENT EST-IL PRIS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i646\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Non. Les d\u00e9tails de la carte de cr\u00e9dit sont n\u00e9cessaires uniquement pour la s\u00e9curit\u00e9 et comme garantie contre tout dommage et\/ou abus de la propri\u00e9t\u00e9 de l'h\u00f4tel. Le paiement int\u00e9gral n'est pr\u00e9lev\u00e9 qu'\u00e0 l'arriv\u00e9e.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"n747\" style=\"background:#cdc5d9;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n747\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">SI JE SOUHAITE MODIFIER OU ANNULER MA R\u00c9SERVATION, SERAIS-JE FACTUR\u00c9 ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n747\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Notre politique est qu'une fois qu'une r\u00e9servation a \u00e9t\u00e9 accept\u00e9e et confirm\u00e9e par l'h\u00f4tel Harlingford, tout changement, amendement ou annulation anticip\u00e9e PEUT entra\u00eener des frais administratifs de 20\u00a0\u00a3. Si vous nous pr\u00e9venez moins de 72 heures avant 14h00 (GMT) le jour de votre arriv\u00e9e, des frais \u00e9gaux au s\u00e9jour total seront factur\u00e9s sur votre compte. Une fois le paiement effectu\u00e9, aucun remboursement ni futur s\u00e9jour cr\u00e9dit\u00e9 ne sera effectu\u00e9 en cas d'annulation tardive ou de non-arriv\u00e9e, ou de r\u00e9siliation anticip\u00e9e du s\u00e9jour.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"q83d\" style=\"background:#7f7394;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q83d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">\u00c0 QUELLE HEURE EST-CE CHECK-IN \/ CHECK-OUT?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q83d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>L'enregistrement s'effectue apr\u00e8s 14h00 et l'heure de d\u00e9part est au plus tard \u00e0 11h00. Cela permet aux femmes de m\u00e9nage de faire leur travail efficacement. Un d\u00e9part tardif peut \u00eatre organis\u00e9 \u00e0 10 \u00a3 par demi-heure ou partie de celle-ci.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"j932\" style=\"background:#aea4bf;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j932\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">QUAND LE PETIT-D\u00c9JEUNER EST-IL SERVI?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j932\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Le petit-d\u00e9jeuner est servi tous les jours dans la salle pr\u00e9vue \u00e0 cet effet entre 7h30 et 9h30. Lors de la r\u00e9servation veuillez choisir l'option avec ou sans petit-d\u00e9jeuner.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"sa20\" style=\"background:#cdc5d9;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-sa20\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">POUVONS-NOUS CONSERVER NOS SACS \u00c0 L'HTEL AVANT L'ENREGISTREMENT ET APR\u00c8S LE CHECK-OUT ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-sa20\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Les bagages peuvent \u00eatre laiss\u00e9s \u00e0 l'h\u00f4tel pendant plusieurs heures dans la journ\u00e9e, veuillez donc vous renseigner \u00e0 la r\u00e9ception. Pour les bagages qui doivent \u00eatre stock\u00e9s pendant plus de 12 heures et jusqu'\u00e0 7 jours, des frais de 5 \u00a3 par chambre s'appliquent.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"nb0a\" style=\"background:#7f7394;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-nb0a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Y A-T-IL UN ASCENSEUR\/ASCENSEUR ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nb0a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Lamentablemente, el hotel no dispone de ascensor ni de portero residente.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"hbf5\" style=\"background:#aea4bf;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-hbf5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Y A-T-IL UN ACC\u00c8S WIFI DANS L'HTEL ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-hbf5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Nous offrons un acc\u00e8s Wi-Fi gratuit dans tout l'h\u00f4tel, bien que sous r\u00e9serve de la fonctionnalit\u00e9 du fournisseur d'acc\u00e8s Internet. Par cons\u00e9quent, nous ne pouvons garantir ce service gratuit et totalement GRATUIT.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"ucdf\" style=\"background:#cdc5d9;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ucdf\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">LES CHAMBRES SONT-ELLES NON-FUMEURS ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ucdf\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>En raison de la r\u00e9glementation en vigueur au Royaume-Uni, nous sommes non-fumeurs dans tout l'h\u00f4tel. En cas de violation de cette r\u00e8gle, des frais de 50,00 \u00a3 seront pr\u00e9lev\u00e9s sur votre compte pour les frais de fumigation et de nettoyage suppl\u00e9mentaires.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"edc7\" style=\"background:#7f7394;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-edc7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Y A-T-IL LA CLIMATISATION DANS LA CHAMBRE ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-edc7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Le Harlingford a plus de 200 ans et est donc un b\u00e2timent class\u00e9 et la r\u00e9glementation nous interdit d'installer la climatisation.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"meb7\" style=\"background:#aea4bf;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-meb7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">LES VISITEURS SONT-ILS AUTORISES DANS LES CHAMBRES ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-meb7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"p1\">Oui, mais tous les visiteurs doivent partir avant 23h.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"cfb5\" style=\"background:#cdc5d9;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-cfb5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">LE HARLINGFORD OFFRE-T-IL UN PARKING S\u00c9CURIS\u00c9 ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-cfb5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Non, l'h\u00f4tel ne propose pas de parking, cependant, il y a <a href=\"https:\/\/www.ncp.co.uk\/find-a-car-park\/car-parks\/london-brunswick-square\/\" target=\"_blank\" rel=\"noopener noreferrer\">un parking public<\/a> sous le Brunswick Centre \u00e0 proximit\u00e9 avec des installations s\u00e9curis\u00e9es et ouvert 24h\/24. Il est \u00e0 cinq minutes \u00e0 pied.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"v0a4\" style=\"background:#7f7394;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v0a4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">QUELLE EST LA PROXIMIT\u00c9 DE ST PANCRAS ET EUROSTAR ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v0a4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>King's Cross St Pancras et Euston ne sont qu'\u00e0 dix minutes \u00e0 pied. Russell Square est \u00e0 cinq minutes \u00e0 pied.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"o18b\" style=\"background:#aea4bf;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o18b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">ET SI QUELQUE CHOSE EST LAISS\u00c9 DERRI\u00c8RE ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o18b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Tout objet laiss\u00e9 \u00e0 la maison qui n\u00e9cessite un envoi par la poste entra\u00eenera des frais minimum de 10 \u00a3 plus les frais de port et d'emballage.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"o27c\" style=\"background:#cdc5d9;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o27c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">PUIS-JE APPORTER MON APPAREIL \u00c9LECTRIQUE ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o27c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Bien s\u00fbr, vous pouvez, mais nous ne fournissons pas d'adaptateurs, de chargeurs ou de convertisseurs pour les appareils \u00e9lectriques (par exemple, fers \u00e0 lisser, ordinateurs, t\u00e9l\u00e9phones portables).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"a36f\" style=\"background:#7f7394;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-a36f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Y A-T-IL DES CHAMBRES ADAPT\u00c9ES AUX PERSONNES HANDICAP\u00c9ES ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-a36f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"p1\">Il y a quatre marches r\u00e9guli\u00e8res menant \u00e0 l'avant du b\u00e2timent. Nous n'avons pas d'ascenseur, mais nous avons une s\u00e9lection de chambres au rez-de-chauss\u00e9e. Veuillez demander s'ils sont disponibles pour les dates dont vous avez besoin.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"x45e\" style=\"background:#aea4bf;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x45e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Y A-T-IL DES INSTALLATIONS DE REPASSAGE ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x45e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"p1\">Nous avons une salle de repassage avec planche et fer \u00e0 repasser que les clients peuvent utiliser \u00e0 tout moment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"x549\" style=\"background:#cdc5d9;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x549\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">OFFREZ-VOUS UN SERVICE DE REVEIL ?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x549\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Oui, nous proposons un service de r\u00e9veil. Informez simplement la r\u00e9ception de l'heure \u00e0 laquelle vous souhaitez que nous vous r\u00e9veillions.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"c637\" style=\"background:#7f7394;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-c637\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Y A-T-IL UN COFFRE-FORT DANS LA CHAMBRE?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c637\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"p1\">Malheureusement, il n'y a pas de coffre-fort dans la chambre, cependant, nous en avons un \u00e0 la r\u00e9ception. Les clients sont invit\u00e9s \u00e0 y garder leurs objets de valeur.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"s737\" style=\"background:#aea4bf;color:var(--color-content-bg);\"><button class=\"w-tabs-section-header\" aria-controls=\"content-s737\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">HOW DO I MAKE A GROUP BOOKING?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s737\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"p1\">For groups requiring 3+ rooms, please book by emailing us directly at <a href=\"mailto:book@harlingfordhotel.com\"><span class=\"s1\">book@harlingfordhotel.com<b><\/b><\/span><\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"FAQs Do you have a question about your stay? Please find a list below of our most frequently asked questions. If you do not find the answer you are looking for, do not hesitate to call us on +44 (0) 20 7387 1551. IS THE PRICE PER PERSON OR PER ROOM?All our rooms are priced...","protected":false},"author":1,"featured_media":7791,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2508","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ Page - Harlingford Hotel<\/title>\n<meta name=\"description\" content=\"Do you have a question about your stay? Here are our most frequently asked questions. 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